Telemarketing Registration in India – Step-by-Step Guide by Do Startup

Telemarketing registration under TRAI/DoT is mandatory for any entity engaging in commercial tele-communications (voice or non-voice) to promote goods or services. Secure your license to operate legally, build consumer trust, and enhance brand credibility.

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What is a Telemarketer?

A telemarketer is an individual or legally registered entity that sends commercial communications—via calls, SMS, or recorded messages—to inform consumers about transactions, promote products or services, or solicit business.

Who Can Apply?

• Indian citizens (18+ years) • Companies under the Companies Act, 2013 • LLPs under the LLP Act, 2008 • Partnerships under the Partnership Act, 1932 • Sole proprietors Applicants must have a clean legal record.

Benefits of Registration

• Legal authorization and avoidance of TRAI/DoT penalties • Improved customer trust and brand image • Higher lead generation and smoother sales • Foundation for long-term business growth

Strategic Advantages

• Operate within the law and avoid heavy fines • Leverage consumer trust for better conversion • Maintain uninterrupted telecom connectivity • Demonstrate credibility to partners and clients

1. Checklist of Required Documents

• PAN Card of the company

• TAN details

• ROC Number (for companies)

• Registered and corporate office address proofs

• Last financial year turnover statement

• Recent utility bills

• Dedicated landline number & email ID

• Authorized signatory’s details and ID proof

Step 1: Company Incorporation

Ensure your business is incorporated under the appropriate Indian law (Companies, LLP, Partnership or Sole Proprietorship).

Step 2: Document Collection

Gather all mandatory documents as per the checklist above.

Step 3: Application Filing

Submit Form TM-1 along with supporting documents to the TRAI/DoT portal.

Step 4: Fee Payment

Pay the prescribed registration fee via the online payment gateway.

Step 5: Provisional Approval

Receive a Provisional Telemarketing Certificate (valid for 3 months) upon preliminary verification.

Step 6: Final Registration

After compliance checks during the provisional period, the Final Telemarketing Registration Certificate is issued with a 10-year validity.

Telemarketing Registration Fees

Fees are prescribed by DoT and may vary. Typically includes: provisional application fee and final registration fee.

Manufacturer (Production Capacity)License Fees/year (INR)
Provisional Registration
As per TRAI/DoT notification
Final Registration
As per TRAI/DoT notification

Typical Timeline

End-to-end registration usually completes within 4–6 weeks, subject to document accuracy and compliance checks.

  1. Form Submission & Payment

    1–2 weeks

    Application filing, fee payment, and provisional certificate issuance.

  2. Compliance & Final Approval

    3–4 weeks

    Verification during provisional period and issuance of final certificate.

Why Choose Do Startup?

Expert handling of TRAI/DoT procedures

End-to-end document preparation & filing

Liaison with regulators to expedite approvals

Ongoing compliance guidance throughout the license term

24×7 support for any queries or audits

Frequently Asked Questions